We invest in dedicated servers for added performance and reliability. Our servers are generously resourced well above Polkadot's benchmark computers with each having 12 CPU Cores, 32 GB RAM and mirrored NVMe drives. Even at times of high demand our servers are never without resources.

Our team is exclusively focused on operating nodes for the Polkadot ecosystem. By keeping our focus narrow, we maximise our resources towards ensuring we are attentive to changes within the Polkadot eco-system and quickly respond to urgent upgrade/downgrade requests. We have made a considerable personal investment in self-staking in our nodes - so you can say we have 'skin in the game'.

We have invested in backup nodes decentralised across multiple countries to minimise the possibility of disruption. Our computing infrastructure enables us to deploy additional servers for backup, load balancing or temporarily halting a primary server for maintenance purposes. All of these factors aim to ensure we maximise our the up-time and reliability of our nodes.

Polkadot and Kusama were launched by the Web3 Foundation and our identity has been verified with the Web3 Foundation as a known-good identity holder. Learn more about identity judgements. Our team lead is also readily available on Discord and Element if you ever have a question.

We provide educational consultancy and support to other validators and nominators via our social channels. Our team includes an official Polkadot and Kusama ambassador and community discord moderator.